CUSTOMER TESTIMONIALS
(original customer responses on file in our offices) |
READ WHAT OUR CUSTOMERS ARE SAYING.......
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"Thanks so much for your help in locating a dealer and negotiating a great price for my new car. I felt relieved to know that I could rely on someone with your expertise and resources to get me the best price for a car that I really love. Even better, you were able to secure a good price for my old car, something that I likely would not have been able to do on my own.
I will be sure to tell my friends and family about your service. You helped me tremendously through an otherwise time-consuming and tedious experience."
Sincerely yours,
Dan Collins-Massachusetts
Mazda
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"I was extremely happy with the service that Ed provided. Basically, at the drop of a hat he made himself available to travel to my vehicle and he had the appraisal completed very quickly thereafter. I even called him to do a more extensive appraisal and he was willing to travel again to do it, however, I didn't need the extensive appraisal after all.
I would absolutely use your service again in the future, if the need arises.
Thanks so much for arranging an appraiser to conduct a "stated value" of my vehicle."
Thanks,
Stacy Bennett- Massachusetts
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"Thanks so much for looking into the Lexus for us. I will talk to Bill and have him decide.
Thank you also for all your help with the purchase of the Camry. It is finally registered, insured and has almost 700 miles already! You have given us tremendous support and advise throughout this purchase and it has been a great peace of mind to know that you were "by our side" the whole way. I have "sold" your service to many of our family members and friends while showing off the new car so you will probably hear from them down the road.
Best of luck to you and your businesses."
Warm Regards,
J.H. - Massachusetts
Toyota Camry
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"The car is wonderful. I would have no problem recommending your company to my family, friends and colleagues. You provide a very helpful services and you are very professional about delivering it.
I was treated the way I would treat my own customers, that's why it was so comfortable. I am sure you will hear from me in the future with referrals and other car problems I need you to solve for me."
Stan- Massachusetts
Infiniti G-35x
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"I want to thank you for your time and for the amazing job you did in finding me my new car. This car buying experience was the easiest I've had. You made sure you knew what I wanted and at times, kept me on track with what I really needed. I'll never forget your phone call right before the deal was made; you wanted to make sure I would be happy with the color. The attention to detail and the personal touch are what make me tell everyone about Auto Advisor OnCall (not to mention the fabulous deal on my car!).
I want to thank you again for finding me a wonderful car, finding me car payments well within my range, arranging for my car to be dropped off at my home during my lunch hour, and somehow negotiating a trade for my muffler-less hunk-o-junk. I will definitely use Auto Advisor OnCall when I buy my next car."
Jori Koffman- Illinois
Toyota Matrix
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"Everything was handled well. The process of buying the car was very simple for me and did allow me to relax. It was great knowing that I would not have to make a continuous effort to find the right car.
My car buying experience was great. It was a good deal and I do love the car. It was great that my car was dropped off at the house in order to accomodate my schedule. The process could not have been any smoother.
I know some people that may be looking to buy a car soon and I will mention your name for sure." Thank you. Chris
Christopher Nuss- Massachusetts
Honda Civic
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"Cheryl, Thank you so much for everything you have done. You have been so helpful throughout the entire car buying process, but nothing has meant more to me than you kindness in my times of doubt. I know with certainty that anyone else would have lashed out at me and made me feel horrible.Yet you remained calm and just talked through my problems so that it was not awkward or confrontational and I cannot tell you how much that meant!
You create an atmosphere for easy communication where it is just two people talking, and to think it is in the car business! I will always remember this first time buying a car and I know we will work together again in the future!
In case I haven't said it enough-thank you for all of your help, patience, and understanding!"
Jamie Nuss- Arlington, Massachusetts
Toyota Camry
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"Hi Everyone! I wanted to take a moment to thank you all very much for your team efforts. It was a pleasure working with Cheryl. She was very aggressive and remained focused on my needs to ensure the best deal possible for ME. Her persistance ended up saving me thousands of dollars between my purchase and my trade. She is truly amazing! I understand you all work together and that you have all been trained by the principals of this business. My hat is off to you all!
Cheryl made the purchase of my new vehicle and the sale of my trade completely stress free and worry free! As a business owner, my time is money, and I am thankful for the time this saved me.
Knowing what I know now and have experienced for myself, I wouldn't purchase or sell another vehicle in the future any other way!
Thank you all but especially to Cheryl, I love my Land Rover and I have recommended you to all my clients and friends!"
MaryAnn Kent
Land Rover Discovery
-Owner-Classic Faces Day Spa and Boutique
Peabody, Mass. 01960
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"Hello There...Ok now I am EXCITED!!! You were awesome! Thanks for all your fantastic help. I'm really enjoying my new car! See I may have waited a year but I knew I would be pleased when I had you handle my car buying needs. I will call you when I find the title so you can hand my van over to the wholesaler with the best value. Thank you! Thank you! Gracias!!!"
Janet Hare-Massachusetts
Dodge Stow-n-Go Grand Caravan
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"Excellent deal and Excellent service is all we can say! My wife and I were very pleased with your volume discount price you were able to negotiate for us and your professionalism in handling our needs within our timeframe. We love the Acura! We were kind of skeptical at first but we are glad we decided to go with auto advisor oncall. We refer you folks all the time to our friends. Thank you as well putting us in touch with your contact for donating our other car that is another nice added touch through your service. Until we speak again!" Many Thanks!
-Joe and Maryann-Massachusetts
Acura MDX
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"Thanks for all your help – For a college student, it was great to be able to move across the country and know that, a few days after I arrived, I would be able to drive my new car off the lot. It took so much of the stress of the move off my shoulders to know that you were able to find the car and handle the financing – even in Phoenix! I never expected that I would be able to afford a new car, and I’m sure that I wouldn’t have been able to without your help. Thanks again, Sarah
Sarah Selzer -Arizona
Honda Civic
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"Thanks so much for all your advice and help. You have made this a very pleasant experience. And I got a great deal, too! I will certainly recommend you to anyone I know who is in the market for a new (or used) car." My Honda was delivered yesterday, and wholesaler came by and picked up my Acura. Everything went just as planned, and my new car is beautiful.
It has been a pleasure working with you (this is a euphemism since you did all the work). I am so grateful for all your help and guidance, and I hope that your business does well. I couldn't have done it without you. If you have potential customers who would like a recommendation, please feel free to have them contact me. Best regards, Debra"
Debra Wuensch-Massachusetts
Honda Civic EX
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"Thanks for all the help. Buying a car through Auto Advisor OnCall was painless, unlike dealing with car dealers. The car buying process was humane and simple. One car dealer told me that the brand of car I wanted would not be available through your service. Another dealer wanted us to put a deposit down at first sight.
Thanks for making it easy!"
Michelle Chaffee, Massachusetts
Honda Odyssey
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"I really just wanted to send over a BIG THANK YOU for all your work. I never thought a lease required so much effort. When it came to a lease, I thought I was to just turn the car in and get another. I can not believe all the calculations and formulas you explained that were involved in my lease. I can not believe I was fooled with my leases in the past and all the hidden fees. I can not believe you woman got me a payment that matched my 1998 Dodge Caravan payments I make now and this is a 2004 Envoy. You really know your stuff and I am glad my friend mentioned you both to me! I was sooooo skeptical and I am so glad I gave you a chance to "prove it!" It was all so simple and comfortable. I just had to show up and take my keys. I may even consider this dealership for service. It's great knowing I can call you at anytime with any questions. Yes, you have me as a "customer for life." I know you mentioned it's difficult to post all your thank you letters, but if you happen to choose to put my letter on your website for others to read my message to all is......"Let auto advisor on call take care of your car needs they WILL GET YOU A REAL DEAL!! they are both knowledgeable and professional. You won't be sorry! Cheryl and Michelle, if you need me for a referral you know how to reach me."
"Thank you so much! You are a great team!! I'll miss the laughs!!"
-Corey Swanson,Massachusetts
GMC Envoy XL SLE
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"We enjoyed purchasing a vehicle from you through your program of "For Sale By Owner." We were also surprised that the owners detailed the vehicle at the time of our pick up. Even the rose was a special added touch. It really was a pleasant experience and we feel we got a decent car at a decent price. We do feel comfortable you have the sellers and buyers best interest in mind. We are enjoying our vehicle and think you both handle a great business practice. We will consider calling again should the boys need a car."
Ms. L. Jarrett-Milton, Massachusetts
Mercedes Benz
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"Hello again! I wanted to take the time to thank you both personally. I am a busy businessman on the road quit frequently. I don't have much time nor' did I care to subject myself to the agony of walking into a dealership. You both handled my purchase in an outstanding manner. I appreciate the advice towards the best direction for the sale of my Jeep Grand Cherokee. Your input of the value for the Jeep gained me an extra $1000.00 on the selling price.
"I was concerned about adding the 13 extra upgraded options to the Pilot but because of your obvious attention to detail, I was comfortable you had it all under your control. Also, that was a nice added touch with my busy schedule and all to deliver our new Honda Pilot to our home. My hat is off to you both!! Thank you for the comfortable experience. This was time well spent!!"
-Anonymous-South Natick, Massachusetts
Honda Pilot
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"Just back from NH. I want to thank you for your help and patience. I really appreciate all your work in selling my car. When you say "ON CALL" you mean it. Consider me as a referral towards anyone who wishes to call. It was well worth it!
It was actually less stressful and I had alot of laughs!!"
Thanks Again,JODI"
-Jodi Angelini - Massachusetts
Mercedes Benz S-320
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"WHAT AN AWESOME EXPERIENCE!"
"We were thinking in the next year or so we would get a SUV. We looked in Consumer Reports and narrowed our selection down to the Toyota Highlander. We could not decide between the FWD 4 Cylinder or 6 Cylinder. We went to one of the big dealerships and test drove both we decided the 6 Cylinder was for us.
It took us over 2 hours to leave the dealership, and they kept calling us with "dubious deals." I thought there must be a better way. I was looking through my benefits at work and discovered that we belonged to and were members of an employee benefit discount program. I went to the website that handled our benefit program and learned all about getting a great deal on buying all kinds of things including New Cars! While I was on the website I learned about AUTO ADVISOR OnCall. Their service sounded great. I wanted to get my Wife into a new SUV with as little hassle (time/money/negotiations) as possible. The website mentioned AUTO ADVISOR OnCall would get you the best possible deal on: The car you wanted, the best fair market value for your trade -in and best finance rate reflecting our true score. And, a preferred network of the best dealers to work with going forward in terms of service for your vehicle.
The price was well worth it. But after I called I found out members get a special discounted rate ! We wanted a 2004 Silver Toyota Highlander Front wheel drive V6, sunroof, roof racks, privacy glass, cloth seats. I called AutoAdvisor OnCall on a Sunday afternoon. Cheryl picked up the call...immediately...I am thinking this is cool. Cheryl explained the service and how we would proceed. Cheryl is great, easy to talk to, works very hard for your business. It's not only worth the money but our way of saying thanks is that we refer her service all the time. I was not comfortable transmitting personal info over the internet even if it is a secured site and Cheryl accommodated this. We communicated mostly via voice messages, email and Faxes. From start to finish It was 2 1/2 weeks. Cheryl found us a great deal! Cheryl handled all the negotiations, all we had to do was show up, test drive, inspect, and sign and drive away. It does not get any easier than this! Cheryl even met us there to make sure everything went correctly. A week later we went back to get our registration and inspection sticker. My wife was bothered about the dealer sticker on the car. The dealership fixed the problem with a great attitude and in return gained a service customer. I will use AUTO ADVISOR OnCall again. The most important person, my Wife, loves the Highlander. Thank you to all for making my life less stressful ! Regards, Rick"
-Mr.. Doherty, Canton, Massachusetts
Toyota Highlander
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"I really had a wonderful experience with Auto Advisor on call. I dealt with Cheryl around May 15, 2004 I told Cheryl that I was just in a car accident and that my vehicle was totaled. I needed to get a another vehicle and I only had one week on a rental. I told her I wanted a used SUV either a Ford Explorer, Chevy Blazer or Grand Cherokee. I told her how much money I had to spend from my Insurance check. Which was not much and I was afraid I would not get a good vehicle. Cheryl asked me questions about my needs, asked me what options I needed for my used SUV. She told me she would make my request their priority because of my time frame and said she would be working with her team of resources to find my vehicle.
Auto Advisor OnCall's finders fee was worth every penny! Cheryl started looking for a SUV vehicle. She screened all vehicles and found me a decent one within one week and at a GREAT PRICE! Cheryl e-mailed me the information on the vehicle and all the options the vehicle had. She set up the appointments and supplied all the paperwork. She advised me how to register and deal with my insurance company. I was so comfortable, I new what to expect! I cannot say enough about their service. Auto advisor on call turned a bad experience into a very wonderful experience for myself. Cheryl has the experience with automobiles and knows how to explain every detail and handles this business in a nice manner! She also is referring me to a business who handles extended warranties and to another insurance agency who would give me great service. I will be referring Auto Advisor on call to my friends, family, and other people looking for new or used vehicles. Cheryl Thank You Kindly, and Thank's for all your efforts!"
B e s t R e g a r d ' Paul Joseph Salerno
-Paul J. Salerno, Massachusetts
Ford Explorer XLT
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"We attempted to find a car ourselves but wasn't comfortable with the dealer experience. Then we tried to go towards a private sale but really wanted a certified vehicle. After discussing things with you, your advice made us realize we should let you handle our car buying needs. We got what we wanted and my wife Mary is very happy! That's all that matters to me."
-Frank Stacey, Massachusetts
Toyota Camry LE
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"The car is great - and working out very well for the au pair. I need to talk with you about the Prius and selling the Saturn so I will try to be in touch before the weekend. Thank you for all your work. It was a pleasure working with you.
Hope all is well with you and thank you."
-Joan Karpinski, Massachusetts
Mazda 626 LX
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"I'm convinced! I will never shop for any car again without AutoAdvisorOnCall. These women are unbelievable! They know ALL the "tricks" of the trade. They took care of everything, all I had to do was show up to test drive the cars I was interested in, tell what I wanted and they did all the price negotiations for me including everything I needed to know about transfer of documents / insurance / registration / plates / delivery, etc. Most of all, I'm confident that I got the best deal I ever thought possible…I saved nearly $5,000.
They were very up-front, informative, down to earth and explained everything step-by-step. Their fee was minimal compared to the deal I got."
"Thank you AutoAdvisor OnCall!"
-Keith Spofford, Massachusetts
Toyota Camry LE
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"Helena and I want to thank you both for all your help. There's no doubt your work with the dealers significantly reduced our cost and made the purchase possible. Helena is very happy with her new wheels and that's all that matters to me. I want to apologize for any extra work our indecision may have caused. I know it was difficult to gauge our needs. I can only say that while I still would have preferred the S500 Helena just could not justify the extra expense in her own mind. Going into those issues would take way too long, but they have nothing to do with you or your efforts in our behalf."
"When I'm ready to get a new car, I'm sure I'll call those women from Auto Advisor On Call to help out."
Best,"And thanks again. Next time we're in Boston, we'll buy dinner."
-Eric and Helena Weil- California
Mercedez E500
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"I may be a negotiator, but who has the time." Life is stressful enough at times who wants to go through the stress of buying a vehicle at a dealership. Not me! My husband Tom and I thank you both for negotiating such a great price and finance rate! Also, your advice on our trade was to our benefit and we thank you! You were right, our car was a popular model and did sell quickly on our own! We got top dollar!
"You girls are The Best!"
-Laura Polidori, New Jersey
Jaguar S-type
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"I had a deposit already in place at a dealership, but when I heard your ad on my radio station, I had to find out if it was too late." "Lucky for us it wasn't." "You explained the process and researched the possibilities, all before I even gave you a deposit." "Then you got back to me in one business day and said, that it was possible and explained how much of a savings we would expect." "Not only did I get my deposit back on the used 2003 Honda Pilot, you were also able to reflect my savings towards your fee amount and still saved me more on the total purchase, then the deal I had pending with my local dealership and got me a brand new 2004 Honda Pilot on top of it all!"
"Thank you for also targeting a grade A dealership so that we are assured quality service when we bring our vehicle in for maintenance." "Again, thank you for all your efforts." "I have been referring your service to everyone I know." "Oh, and I was glad to hear my brother had contacted you from California." "Don't worry about the referral fee, we were only proud to refer you!"
-Joe and Rita Riess, Massachusetts
Honda Pilot
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"Thank you so much for finding a safe and reliable used vehicle for our daughter who just got her license." "I still can't believe how quickly and smooth you handled the whole process." "What an enjoyable and comfortable experience it was." "The best part was not only your courteous service but the price was right in my ball park of what I mentioned I wanted to spend, and the fact that the car had a 5yr/60k warranty transferable was also great!" "You truly took the time to listen and returned just what we asked for." "Oh, and I still have your clipboard if you need it, let me know where I can drop it off!"
-Dick and Sheila Crotts, Massachusetts
Hyundai Accent
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"I really appreciate all your efforts on making sure we got a reasonable finance rate because of our problem credit. Also thank you for negotiating such a great selling price and trade-in-value on the blazer. We are enjoying the Nissan and my son wants to work for you both when he grows up!"
-Roberta Warren, Reading, PA.
Nissan Altima
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